Framework announced a delay to the Framework Laptop 13 Pro shipments from the planned June start to late July, with some batches expected in August or early September due to hardware issues [1, 2, 3, 4].
The delay stems from two main manufacturing problems. The new haptic touchpad’s printed circuit board (PCB) has an electrical grounding flaw causing the trackpad to reset intermittently, necessitating a new PCB design. Additionally, the laptop’s 13.5-inch custom display panel with a 2880x1920 resolution has a firmware bug that requires an update before shipping [1, 2, 3, 4].
Despite these setbacks, shipments of the Laptop 13 Pro mainboards without the new touchpad or custom display remain on schedule for June delivery [2, 3, 4].
Framework said it expects to catch up with its original pre-order shipment batches by September [1, 4]. Customers unhappy with the delay can cancel their preorders and receive full refunds of deposits [2, 4].
The company also offered pre-order customers the option to adjust RAM configurations amid LPDDR5 memory supply constraints [4].
The Framework Laptop 13 Pro features a full CNC aluminum chassis, an improved haptic touchpad designed to meet MacBook users’ expectations, Intel Core Series 3 Ultra Panther Lake processors, a larger battery, and a power-optimized 13.5-inch touch display [1, 3]. PC Gamer reviewer Dave said, "They [Mac users] want to be able to touch any part of the trackpad to actuate a click and that's exactly what the new trackpad enables" [3].
The laptop targets Linux users and MacBook Pro switchers who want customizable hardware [2, 3].
Press reviews have been postponed until July due to the delayed shipments [2, 3].
Framework informed pre-order customers of the delay around June 10 and reset the expected shipment start date to July, with later batches following in August and early September [2, 3, 4].
The company expects to resolve the touchpad PCB issue and deploy the necessary firmware update for the display before production resumes in July [1, 2].
