Cross-border taxi service changes between Singapore and Malaysia took effect on May 4, increasing capacity and adding new booking options for passengers [1].
Licensed taxis registered in both countries can now let passengers alight anywhere in Singapore and in designated areas within Johor under the updated scheme [1]. This expands the range compared to previous restrictions.
The cross-border taxi fleet will grow gradually to 500 taxis from each country, up from the current limit of 200 taxis each [1]. This will accommodate more commuters traveling between the two countries.
Six-seater taxis have been introduced to the cross-border service, providing higher-capacity options for larger groups [1].
Grab is currently the only licensed ride-hailing platform offering advance cross-border taxi bookings through a mobile app. Passengers can book rides originating from VivoCity in HarbourFront, Century Square in Tampines, or Joo Koon MRT station [1].
Traditional taxi operators have different advance booking methods. ComfortDelGro passengers must use telephone booking for cross-border rides, while Strides Premier offers an online booking form for trips to Johor Bahru [1].
Passengers can also still access cross-border taxis directly at the Ban San Street Terminal near Bugis MRT station [1].
The changes aim to provide safe and reliable transport options for cross-border commuters and protect taxi drivers' livelihoods from illegal point-to-point services operating domestically [1].
One example fare adjustment under the new system is an increase from S$60 to S$80 for a 4-seater taxi ride from Ban San to Johor Bahru [1].
The transport ministries of Singapore and Malaysia jointly announced the changes on April 30 ahead of implementation on May 4 [1].
Further adjustments to taxi quotas and booking services will proceed in the coming months as the number of permitted cross-border taxis rises to 500 from each side [1].
